Overview
This course provides an in-depth exploration of UX methodologies, focusing on researching, designing, and evaluating user experiences through a human-centred approach. Participants will engage with tools and techniques essential for understanding user needs, creating intuitive designs, and assessing usability to improve overall user satisfaction.
Prerequisites
There are no formal entry requirements for this certification. However, it is recommended that candidates successfully complete the Foundation Certificate in User Experience prior to undertaking this practitioner-level course.
Target Audience
This course is designed for:
- Individuals currently working in UX roles seeking to deepen their understanding of industry-standard methodologies.
- Professionals in roles that interact with UX, such as product managers, software developers, project managers, entrepreneurs, and business owners.
Learning objectives
By the end of this course, learners will be able to:
- Articulate the principles and stages of human-centred design.
- Utilise techniques to gather, evaluate, and communicate user research, considering relevant ethical and legal aspects.
- Apply methods to analyse various inputs that inform UX design.
- Employ principles and tools to transform plans into concrete products.
- Implement methods to test, evaluate, and review interfaces.
Course Outline
Introduction to Human-Centred Design
- Understanding the user perspective and its importance.
- Key principles of user-centred design.
- Differentiating between usability and user experience.
User Research Techniques
- Selecting appropriate research methods to understand the context of use.
- Principles of contextual inquiry.
- Identifying potential users and understanding their needs.
Analysis Methods for UX Design
- Synthesising research findings to inform design decisions.
- Creating user personas and scenarios.
- Developing user journey maps.
Design Principles and Tools
- Applying design principles to create user-friendly interfaces.
- Utilising wireframing and prototyping tools.
- Incorporating accessibility considerations into design.
Testing and Evaluation Methods
- Conducting usability testing sessions.
- Evaluating interfaces against usability heuristics.
- Iterating designs based on user feedback.
Exams and Assessments
This award is assessed by completing an invigilated online exam that candidates will only be able to access at the date and time they are registered to attend.
- 40 multiple choice questions
- 60 minutes duration
- Not open book
- 65% pass mark
- Supervised
Hands-On Learning
The course includes practical exercises such as:
- Conducting user research and presenting findings.
- Developing design prototypes based on user requirements.
- Performing usability evaluations and recommending improvements.
Frequently asked questions
How can I create an account on myQA.com?
There are a number of ways to create an account. If you are a self-funder, simply select the "Create account" option on the login page.
If you have been booked onto a course by your company, you will receive a confirmation email. From this email, select "Sign into myQA" and you will be taken to the "Create account" page. Complete all of the details and select "Create account".
If you have the booking number you can also go here and select the "I have a booking number" option. Enter the booking reference and your surname. If the details match, you will be taken to the "Create account" page from where you can enter your details and confirm your account.
Find more answers to frequently asked questions in our FAQs: Bookings & Cancellations page.
How do QA’s virtual classroom courses work?
Our virtual classroom courses allow you to access award-winning classroom training, without leaving your home or office. Our learning professionals are specially trained on how to interact with remote attendees and our remote labs ensure all participants can take part in hands-on exercises wherever they are.
We use the WebEx video conferencing platform by Cisco. Before you book, check that you meet the WebEx system requirements and run a test meeting to ensure the software is compatible with your firewall settings. If it doesn’t work, try adjusting your settings or contact your IT department about permitting the website.
How do QA’s online courses work?
QA online courses, also commonly known as distance learning courses or elearning courses, take the form of interactive software designed for individual learning, but you will also have access to full support from our subject-matter experts for the duration of your course. When you book a QA online learning course you will receive immediate access to it through our e-learning platform and you can start to learn straight away, from any compatible device. Access to the online learning platform is valid for one year from the booking date.
All courses are built around case studies and presented in an engaging format, which includes storytelling elements, video, audio and humour. Every case study is supported by sample documents and a collection of Knowledge Nuggets that provide more in-depth detail on the wider processes.
When will I receive my joining instructions?
Joining instructions for QA courses are sent two weeks prior to the course start date, or immediately if the booking is confirmed within this timeframe. For course bookings made via QA but delivered by a third-party supplier, joining instructions are sent to attendees prior to the training course, but timescales vary depending on each supplier’s terms. Read more FAQs.
When will I receive my certificate?
Certificates of Achievement are issued at the end the course, either as a hard copy or via email. Read more here.